Sales Engineer - Upstream Bioprocessing

Market: https://www.wmfts.com/en/pharmaceutical-biotech/

• Account Management: Establish a and maintain a sustainable pipeline of potential opportunities by growing key customers and high-growth industries within Upstream Bioprocessing. 
• Business Development: Identify and engage potential customers through research, networking, and industry events, promoting the full range of Watson-Marlow products.
• Consultative selling Use a consultative approach to guide customers through their buying journey. Start by researching each customer to form a hypothesis about their potential pain or gain. Validate this directly with the customer, then help scope and define the problem. Co-develop a tailored solution and implementation plan with the customer.
• Customer Partnering: Act as a trusted advisor for existing customers, offering technical expertise and building long-term relationships by understanding customer needs, troubleshooting issues, and providing proactive recommendations to enhance system performance.
• Managing Sales Leads: Take ownership of sales leads and inquiries, providing tailored quotations and ensuring timely follow-ups.
• Allocating Workload Strategically: Strategically allocate workload across EMEA support functions to free capacity for high-impact commercial initiatives.
• Demonstrating Products: Proactively visit customers and attend exhibitions showcasing Watson-Marlow products through on-site or virtual demonstrations, highlighting features, benefits, and real-world applications.
• Researching Trends: Research competitor, market, and industry trends; engage in ongoing professional development to stay at the forefront of industry advancements; share insights and best practices with global colleagues to enhance collective success.
• Utilising CRM Tools: Use CRM tools to track and manage leads, ensuring consistent follow-ups and progression through the sales funnel, and deliver accurate and timely forecasts to support sustainable business growth.
• Driving Total Customer Solutions: Adopt the Total Customer Solutions drive by utilising consultative sales skills and acting as a true ‘partner’ to the key customer base.
• Championing Core Values: Champion core values, fostering a culture of safety, collaboration, customer focus, excellence, and respect across teams to deliver exceptional results.

• Strong understanding of fluid handling applications across upstream Bioprocessing is essential.
• BSc or Diploma in an aligned subject or equivalent technical experience within an aligned industry is required. 
• Due to the nature of our business you will need technical sales experience selling process capital equipment or similar services/products into life sciences customers.
• You will have a strong commercial acumen, with a proven ability across both key account management and business development in a technical B2B environment.
• Our sales engineers are often required to act independently, therefore its essential to have entrepreneurial skills including problem solving, budgeting, networking and collaboration skills. 
• Face to face interaction is essential for partnering, so the ability to travel 60-70% across the designated patch is essential. 

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group

• Gender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more
• Learn more at spiraxgroup.com/inclusion.