Lead Software Engineer, Global Converse, ITC

WHO YOU'LL WORK WITH

This role typically reports to a Director of Software Engineering within Global Converse, ITC and partners across Financial Services and enterprise technology functions.

• Finance product managers, business analysts, controllers, accounting, treasury, tax, and audit partners

• Enterprise resource planning (ERP), order management, supply chain, retail, and commerce technology teams

• Platform Engineering, Site Reliability Engineering (SRE), Data Engineering, Security, and Architecture partners

• External technology partners, payment providers, financial institutions, and software vendors

WHO WE ARE LOOKING FOR

We are seeking a Lead Software Engineer - Financial Services for Global Converse. You are a strategic, hands-on engineering leader who can translate complex financial requirements into secure, scalable, reliable, and auditable technology solutions. You bring strong expertise in distributed systems, enterprise integrations, data integrity, and financial process enablement. You will provide technical direction, architectural guidance, and delivery leadership while improving the maturity of Converse financial technology capabilities across the enterprise. You are comfortable operating in environments where accuracy, reconciliation, traceability, controls, security, and system availability are critical. You collaborate effectively with finance and technology stakeholders, simplify complex systems, and mentor engineering teams to deliver measurable business outcomes.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, Information Systems, Finance Technology, or a related field.

• 10+ years of professional software engineering experience building, integrating, and operating production systems, with demonstrated technical leadership.

• Experience designing microservices, domain-driven solutions, event-driven architectures, and RESTful APIs using languages such as Java/Kotlin, JavaScript/TypeScript, Python, Node.js, or Go.

• Hands-on experience with cloud-native services, preferably AWS services such as EC2, ECS, API Gateway, Lambda, relational and non-relational databases, and container orchestration using Docker and Kubernetes.

• Experience implementing CI/CD, infrastructure automation, observability, and DevOps practices, including ownership of production deployment and operational support.

• Experience with financial systems and processes such as general ledger, accounts payable, accounts receivable, settlement, reconciliation, treasury, tax, budgeting, forecasting, financial reporting, or record-to-report.

• Experience in implementing financial applications.

• Understanding of finance-related integrations across commerce, order management, inventory, procurement, payment, banking, and reporting platforms.

• Experience designing reliable batch, API, file-based, and event-driven integrations, including error handling, replay, idempotency, reconciliation, and end-to-end traceability.

• Strong knowledge of financial data quality, master and reference data, chart of accounts, accounting periods, currencies, exchange rates, and auditability considerations.

• Knowledge of secure coding, identity and access management, segregation of duties, encryption, secrets management, privacy, compliance, and technology controls.

• Familiarity with messaging and streaming platforms such as Kafka or Event Hubs and observability tools such as Splunk or SignalFx.

• Experience troubleshooting complex distributed systems and resolving issues involving data integrity, transaction processing, performance, and cross-system dependencies.

• Proven delivery excellence in highly collaborative, multidisciplinary, and globally distributed teams.

• Excellent verbal and written communication skills, with the ability to explain technical decisions, risks, controls, and trade-offs to technical and business stakeholders.

• Eagerness to apply AI-assisted engineering and intelligent automation to improve developer productivity, financial operations, anomaly detection, reconciliation, and support outcomes.

• A growth mindset with strong collaboration, curiosity, adaptability, sound judgment, and a commitment to engineering quality.

• Lead the architecture, design, development, testing, deployment, and operation of Financial Services applications, services, integrations, and data flows.

• Partner with finance business stakeholders to understand accounting and operational requirements and translate them into clear technical capabilities and delivery plans.

• Design secure, resilient, scalable, and auditable cloud-native solutions that support financial transactions, accounting events, reconciliations, reporting, and enterprise integrations.

• Develop and govern APIs, microservices, event-driven components, scheduled processes, and integration services connecting ERP, commerce, order, inventory, payment, banking, tax, and reporting platforms.

• Ensure financial transactions and accounting data are complete, accurate, timely, traceable, and recoverable across system boundaries.

• Define technical patterns for validation, exception handling, idempotency, replay, reconciliation, balancing, period controls, and operational monitoring.

• Provide technical leadership for financial platform, including interface design, data mapping, dependency management, cutover readiness, and production stabilization.

• Review designs and code developed by other engineers, provide actionable feedback, and ensure adherence to architecture, security, quality, and engineering standards.

• Build and maintain automated unit, integration, contract, end-to-end, regression, data validation, and performance tests to protect financial accuracy and system reliability.

• Identify and resolve performance bottlenecks, production defects, reconciliation breaks, data-quality issues, and operational risks across distributed financial systems.

• Integrate and maintain CI/CD pipelines, automated controls, environment configuration, release governance, and production support practices.

• Implement observability using logs, metrics, traces, alerts, dashboards, and business-level controls for critical financial processes and interfaces.

• Collaborate with Security, Architecture, SRE, Data, Risk, Compliance, Internal Audit, and external vendors to deliver controlled and supportable solutions.

• Contribute to architecture evolution, technical roadmaps, platform simplification, modernization, cost efficiency, security by design, and reduction of operational risk.

• Participate in Agile delivery practices, including refinement, planning, daily collaboration, demonstrations, retrospectives, and continuous improvement.

• Create and maintain technical documentation, architecture decisions, interface specifications, data mappings, support playbooks, and operational knowledge content.

• Mentor engineers and analysts, raise engineering maturity, and promote ownership, quality, reliability, and continuous learning across the team.